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Thread Statistics | Show CCP posts - 3 post(s) |

Ban Doga
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Posted - 2011.03.11 12:36:00 -
[1]
Edited by: Ban Doga on 11/03/2011 12:43:13
Quote: 3. Missions
Missions may be offered by either NPC agents or as courier missions created by other players.
1. Mission collateral may be required for some missions. This collateral may be refunded in cases where GM investigation shows the mission creation was incomplete or if the mission was impossible to complete within normal gameplay parameters available to the player.
Does that mean if I accept a courier contract with 5 billion ISK collateral to transport something to Jove space I can get that reimbursed? How about a transport to a player outpost that I won't get docking right for?
Got another question:
Quote: 3. Reimbursement will only be granted if a loss is attributable to a bug or server error.
a. Any losses attributable to errors in the EVE client may not be eligible for reimbursement.
Quote: Assets lost to a scam may only be reimbursed if the scammer used a verified bug to hide his intentions to scam.
Is an error something else than a bug? I'm not sure, could you explain if those two rule contradict each other and if not, why a loss due to a bug used for scamming does not fall under "any losses attributable to errors in the EVE client"?
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Ban Doga
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Posted - 2011.03.11 17:06:00 -
[2]
Originally by: Matalino Edited by: Matalino on 11/03/2011 16:06:05
Originally by: Ban Doga Does that mean if I accept a courier contract with 5 billion ISK collateral to transport something to Jove space I can get that reimbursed? How about a transport to a player outpost that I won't get docking right for?
Courier missions to player outposts CAN be completed using normal game mechanics. You have the ability to avoid the scam using regular game mechanics. No refund!
Selecting a courier contract to a station where you do not have docking rights is no different than selecting a contract where you do not have sufficient cargo capacity. Just because you personally cannot complete the mission because of your personal limitations does not mean that the contract cannot be completed through the use of normal game mechanics.
And you are saying this in your official role as a GM of EVE Online?
I'll quote the relevant part of the new rules again so you might see the important detail:
Quote: or if the mission was impossible to complete within normal gameplay parameters available to the player.
Doesn't matter if it's available to someone else. Doesn't even matter if I'm the only one who cannot complete it. If I cannot complete it, then the above statement applies. Very simple.
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Ban Doga
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Posted - 2011.03.11 18:57:00 -
[3]
Edited by: Ban Doga on 11/03/2011 18:58:00
Originally by: Matalino Edited by: Matalino on 11/03/2011 17:49:20
Originally by: Ban Doga And you are saying this in your official role as a GM of EVE Online?
I would be happy to help you test this policy. If you want I will create a courier contract to a player owned station with 5 billion ISK collateral. You can then file a petition and document the results for us all. Of course, in order for this to be a realistic simulation, I would be unable to return the collateral without GM intervention. 
There is also problem of viewed from the perspective of the player creating the courier contract. Some twit accepts a contract that he is unable to complete, petitions the contract and gets his collateral refunded. In the mean time, the player who created the contract did not recieve the items he contracted at the expected location; therefore he uses the collateral he received to purchase the items at the desired location. A few days later, a GM comes along and f**ks with his wallet and inventory.
Realisticly, there is no policy that could allow for reimbursement of failed courier contracts. Only defective contracts could be reimbursed.
I don't want to test the policy, I just want an official and clear answer what the policy includes and want not. Right now the wording can be interpreted in a way that courier contract scams with player outposts fall under the "can be reimbursed" category.
But as you already mentioned yourself, it doesn't really make much sense to do this. So something's strange and the newly formulated rules leave as much to be desired, room for misinterpretation, misconduct and favoritism as ever.
A blanket statement in the form of "if anything happens because of bugs in our client you won't get reimbursed" to round it up and there you have a great start into another episode of "Last GM did this - why won't you?" "Because it isn't covered by the policy." "Last GM said it was." "Well I don't!"
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Ban Doga
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Posted - 2011.03.12 00:46:00 -
[4]
Edited by: Ban Doga on 12/03/2011 00:46:23
Originally by: Tobin Shalim
Originally by: Jason Edwards
Quote: a. Any losses attributable to errors in the EVE client may not be eligible for reimbursement.
Because the end user is capable of maintaining bugs in the eve client any more then the server?
Are you joking? Are you ****ing joking CCP? Is it April 1st yet? What the **** were the people thinking that came up with this horse****? You're now saying that bugs IN YOUR OWN SOFTWARE are not eligible for reimbursement? The bugs that YOUR company have in YOUR OWN SOFTWARE are not reason to get stuff back when YOUR own stuff ****s up and screws us over? I want whatever you guys were drinking when you came up with THAT little gem, it must be some high-quality liquor.
Do consider changing this, it's quite moronic.
I don't know how to say this but he's absolutely right!
It's so incredibly amazing that you are apparently incapable of thinking straight for 5 minutes to realize what kind of bull**** you are pushing onto your own public forum again and again. Just like the free-of-charge-reactivate-your-account-so-you-can-vote-for-the-CSM-without-being-subscribed.
Isn't there a CSM that should help you stop throwing around ape**** like this twice a week?! You can't tell me that any EVE player can be happy about "those rules clearly explain how we don't give a flying ****".
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Ban Doga
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Posted - 2011.03.20 11:02:00 -
[5]
Originally by: Retsil Evad
Originally by: Jovan Geldon Edited by: Jovan Geldon on 11/03/2011 15:51:20 inb4 nullsec bears whinging that they can't get their blob-mobiles reimburse-
Never mind, too late.
Originally by: devblog Mission collateral may be required for some missions. This collateral may be refunded in cases where GM investigation shows the mission creation was incomplete or if the mission was impossible to complete within normal gameplay parameters available to the player.
So does this mean the end of the "courier contract to player-owned station you can't dock in" scam?
What part of "if the mission was impossible to complete" escapes your understanding? The cannot dock scam has nothing to do with missions. It is done through player contracts. Any courier mission can be completed through normal gameplay parameters, unless you get ganked, which is also in gameplay parameters.
Quote: 3. Missions
Missions may be offered by either NPC agents or as courier missions created by other players.
The question should be why this part of the dev blog escaped your understanding!
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